Question 1

What credentials and licensing do All Appliance Repair technicians possess?

Accepted Answer

Our technicians hold EPA Section 608 Universal Certifications for all low-pressure and high-pressure refrigerants (R134a, R410A, R404A), alongside factory specialized training for Sub-Zero, Viking, Whirlpool, Bosch, and Trane systems. We are fully bonded and insured in Arizona.

Question 2

How does the $89 diagnostic fee work when I decide to repair?

Accepted Answer

When you contact us, we dispatch a certified technician to inspect and diagnose your equipment. The diagnostic fee covers the complete trip, mechanical disassembly, and electronic testing. If you approve the repair, the entire $89 fee is credited to your repair total.

Question 3

Do you supply factory original equipment manufacturer (OEM) components?

Accepted Answer

Yes. We source genuine factory OEM parts directly from authorized wholesale distributors. We do not use aftermarket generic parts that fail prematurely under desert ambient heat.

Question 4

What makes your 1-Year Guarantee different from other companies?

Accepted Answer

Most local trades offer only a 30-day or 90-day guarantee. Because we use authentic OEM components and adhere to factory repair specifications, we stand behind our workmanship and installed parts for a full 365 days.

Question 5

Do you service commercial restaurant refrigeration equipment?

Accepted Answer

Yes. Our commercial division provides emergency and scheduled repairs on walk-in coolers, walk-in freezers, reach-in commercial refrigerators, and prep tables for restaurants, markets, and hospitality providers.

Question 6

What forms of payment do you accept upon job completion?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and commercial business checks. Invoicing is provided digitally with full parts itemization.

Question 7

Can I prepare anything before the technician arrives at my home?

Accepted Answer

To help our technicians work safely and quickly, please clear a 3-foot perimeter around the malfunctioning appliance. For refrigerators and walk-ins, leave the doors closed as much as possible to preserve residual internal cooling.

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